What is Acme Co.?
Acme Co. is a modern, AI-powered customer support platform that helps you manage tickets, automate responses, and deliver a seamless customer service experience across email, chat, and social platforms.
What Does This Integration Do?
When you connect Tradient with Acme Co., you unlock two-way data sync between your sales pipeline and support ecosystem.
- Auto-sync customer data between sales and support
- View active tickets and support status directly inside Gridify
- Enrich lead profiles with support history for smarter follow-ups
- Create support tickets from sales conversations
- Trigger sales sequences based on resolved tickets or escalations
- Collaborate better between sales reps and support agents in real-time
How It Works
- Connect Tradient in your Acme Co. account settings
- Authorize data sync (secure OAuth login)
- Map fields between contacts, tickets, and deal stages
- Customize triggers like "Ticket Resolved → Start Upsell Sequence"
- Collaborate in real-time with shared dashboards and ticket visibility
Requirements
- Acme Co. Pro or Enterprise plan
- Acme Co. Growth plan or above
- Admin permissions on both platforms
Get Started in Minutes
- Navigate to Integrations > Acme Co. in your Tradient dashboard
- Click Connect and follow the authorization prompts
- Set up your data sync & triggers
- Start closing with full context
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We’ll Bring the Smart Tools.
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